WORKING WITH NGST
Frequently asked questions.
Can you review plans we already have?
Yes. We can work with your existing emergency or business continuity plans, review how they would be used and identify gaps or practical improvements. Exercises can also help test those arrangements.
What happens at the free first meeting?
We talk about your organisation, the support you are looking for and what you already have in place. Together, we identify your needs and scope. We then provide a quote and proposed plan so you can decide whether to proceed.
Do you work outside the Shoalhaven?
Yes. We are based in the Shoalhaven and support clients locally and beyond. Work can be onsite, remote or a combination of both, depending on the service and any follow-up required.
Can we book a one-off service?
Yes. You can engage us for a particular piece of work, such as a plan review, training session, exercise or incident debrief. Ongoing support is also available, and you can choose whether to arrange further reviews or improvements.
Are your plan reviews compliance audits?
Our plan reviews focus on practical readiness: whether people understand the plan and whether it will work when things go wrong. They identify gaps and recommend improvements; they are not legislative or compliance audits.
How does on-call support work?
An on-call option can be included in an ongoing service plan to provide immediate support with recovery during large-scale incidents. We agree the scope, when support is available and how to request it as part of that plan. Get in touch to discuss arrangements for your organisation.